Clerk Cashier I

posted Apr 8, 2019, 11:37 AM by Debra Williams-Baker

Socorro County

Job Description


Job Title:          Clerk Cashier I                                                                            Job Code:              621

Division:          Operations                                                                                 Effective Date:     04/15

Department:     County Treasurer                                                                        Last Revised:       


Performs a variety of entry level complex clerical tasks as needed to expedite the mailing, collecting, and receipting of county property tax; may assist with the issuance of tax notices and recording of tax remittances as required by law of the office of County Treasurer.




Works under the general supervision of the Assistant County Treasurer.  May receive close supervision from Clerk Cashier II while in training or on a project-by-project basis.








1.        Public Relations: Responds to requests for information from the public regarding;  tax amounts, charges and fines, segregation of property, addresses of property owners, legal descriptions and questions concerning the tax laws defined by New Mexico Code; contacts taxpayers by telephone and/or in writing concerning payment errors. Establish and maintain cooperative relationships with the public, representatives of the community, consumers, employees and the governing body & co-workers. 


2.        Customer Service, Collections and Receipting: Collects tax payments, fines, fees, forfeitures, grants, reimbursements and public funds received by County departments paid to the county over the counter and through mail, and credit cards and same.


3.        Performs general money management duties related to balancing cash drawers; reviews and reconciles all payments for accuracy and completeness and prepares deposits daily. Accountable and accuracy affects multiple work groups. Employee share responsibility with the supervisor.


4.        Conducts records search as requested by banks and mortgage companies, provides and completes necessary documentation as requested; processes requests from mortgage companies for tax bills, updates records; provides mortgage companies with necessary documentation of tax amount or escrow collections.


5.        Assures statutory time and completion deadlines are adhered to; coordinates with other office staff as needed to assist. Collects and receipts pre-payments on all properties, including personal property and mobile homes; issues receipts for verification of taxes paid.


6.        Follows established procedures in handling late payments; searches for prior year delinquency; apprises taxpayer of additional fees or fines and balances owed; conducts follow-up on refund letters as required.  Shreds imaged checks daily – first in/first out - in compliance with required 30 day retention.  Scans daily work documents, clerk’s window batches and saves on disc for future research & audit requests.


7.        Assists in conducting extensive research of accounts having delinquent taxes.


8.        Performs related duties as required.




1.             Education and Experience:


A.                   Graduation from high school or GED certification;


B.             One (1) year of experience in data entry, i.e. payments, collections, finances, accounting or performing above or related duties;


C.            An equivalent combination of education and experience.


2.             Required Knowledge, Skills and Abilities:


Skill in the use of personal computer; telephone etiquette and interpersonal communications.


Ability to operate a variety of types of office equipment such as personal computer, mainframe terminal, adding machine, calculator, typewriter, etc.; perform basic mathematical functions quickly and accurately; read and understand county legal documents; communicate effectively, verbally and in writing; ability to train and oversee the work of others, develop effective working relationships with fellow employees, supervisors, elected officials and the public; work effectively in a typical office environment.

Clerk/Cashier I, page 2



3.             Special Qualifications:


Must be fluent in English (written & verbal).  Secondary language is preferred (Spanish).

Must pass FEMA/NIMS and ICS courses as required for the position, within a time frame designated by administration.

                Must pass FEMA/NIMS and ICS courses as required for the position, within a time frame designated by administration.

                Must be bondable.

Must be able to write legibly.

Must be able to operate 10-key by touch.


*No history of felony/misdemeanor convictions – Subject to criminal background check, drug testing, driving record check physical test.


4.             Work Environment:


Incumbent of the position performs in a typical office setting with appropriate climate controls.  Tasks require variety of physical activities, generally involving muscular strain, such as walking, standing, stooping, sitting, reaching, talking, hearing and seeing.  Rapid work speed required to perform keyboard operations.  Common eye, hand, finger, leg and foot dexterity exist.  Mental application utilizes memory for details, verbal instructions, and emotional stability, discriminating thinking.


                This is the first of a two-level series in the clerk cashier job family.


Distinguishing features of this series:


At this level the incumbent receives instruction or assistance as new or unusual situations arise. This work involves steps, processes, and/or methods that require the application of policies and procedures. The incumbent exercises initiative and judgment in distinguishing amongst variables and identifying the applicable standards. Work is performed under direct supervision with new tasks explained in detail. As experience increases and tasks become familiar, work is performed under more general supervision.