Clerk/Cashier II

posted Nov 13, 2017, 8:10 AM by Debra Williams-Baker

Socorro County

Job Description


Job Title:          Clerk/Cashier II                                                                           Job Code:             620

Division:          Operations                                                                                 Effective Date:     04/15

Department:     County Treasurer                                                                        Last Revised:       06/15




Performs a variety of working level complex clerical tasks as needed to expedite the mailing, collecting, and receipting of county property tax; participates in the issuance of tax notices and recording of tax remittances as required by law of the office of County Treasurer.




Works under the general supervision of the Assistant County Treasurer.




Provides immediate to close supervision to Clerk Cashier I while in training or on a project-by-project basis.




1.        Customer Service, Collections and Receipting: Collects tax payments, fines, fees, forfeitures paid to the county over the counter and through mail and receipts the same; responds to public questions and provides information related to tax amounts, charges and fines, segregation of property, addresses of property owners, legal descriptions and questions concerning the tax laws defined by New Mexico Code; contacts taxpayers by telephone and/or in writing concerning payment errors.


2.        Performs general money management duties related to balancing cash drawers; reviews and reconciles all payments for accuracy and completeness and prepares deposits daily


3.        Conducts records search as requested by banks and mortgage companies; provides and completes necessary documentation as requested; processes requests from mortgage companies for tax bills, researches legal descriptions and updates records. Provides mortgage companies with necessary documentation of tax amounts or escrow collections. 


4.        Follows established procedures in handling late payments; searches for prior year delinquency; apprises taxpayer of additional fees or fines and balances owed; conducts follow-up on refund letters as required.


5.        AccountingAssists in general functions of the department as needed; posts amount received to proper accounts; responds to questions from departments regarding revenue collections for the month. 


6.        Monitoring account payable process re: posting to Treasurer’s general ledger account, ensures compliance & adherence of state procurement and fund verification for all accounts (payables).



7.        Assist with End of month closing.



8.        Assists in conducting extensive research of accounts having delinquent taxes; and researches most current addresses for returned mail etc.



9.        Performs other related duties as required.




1.             Education and Experience:


A.                   Graduation from high school or GED certification;


B.             One (1) year of experience in data entry, i.e. payments, collections, finances, accounting or performing above or related duties;


C.            An equivalent combination of education and experience.


2.             Required Knowledge, Skills and Abilities:


Working knowledge of the operation and responsibilities of the County Treasurer's office; laws and regulations governing tax assessment and collection in the county; bookkeeping practices and procedures; general office maintenance, (i.e., record keeping, filing, indexing, etc.); interrelationships of various county offices; tax process and related charges and fines; standard banking processes and procedures; telephone etiquette, computer format and data entry on the County system; personal computer operations, word processor and various software packages, i.e., word files, spreadsheets, etc.


Skill in the use of personal computer; telephone etiquette and interpersonal communications.


Clerk/Cashier II, page 2


Ability to operate a variety of types of office equipment such as personal computer, mainframe terminal, adding machine, calculator, typewriter, etc.; perform basic mathematical functions quickly and accurately; read and understand county legal documents; communicate effectively, verbally and in writing; ability to train and oversee the work of others, develop effective working relationships with fellow employees, supervisors, elected officials and the public; work effectively in a typical office environment.


3.             Special Qualifications:


Must be fluent in English (written & verbal).  Secondary language is preferred (Spanish).

Must pass FEMA/NIMS and ICS courses as required for the position, within a time frame designated by administration.

Must be bondable. Must be able to write legibly. Must be able to operate 10-key by touch.


*No history of felony/misdemeanor convictions – Subject to criminal background check, drug testing, driving record check physical test.



4.             Work Environment:


Incumbent of the position performs in a typical office setting with appropriate climate controls.  Tasks require variety of physical activities, generally involving muscular strain, such as walking, standing, stooping, sitting, reaching, talking, hearing and seeing.  Rapid work speed required to perform keyboard operations.  Common eye, hand, finger, leg and foot dexterity exist.  Mental application utilizes memory for details, verbal instructions, and emotional stability, discriminating thinking.


This is the second of a two-level series in the clerk cashier job family.


Distinguishing features of this series:


At this level the incumbent determines the methods and procedures used to complete work assignments. The incumbent understands the operating procedures and policies of the work unit. The incumbent performs tasks, and operating standard or specialized office equipment. The incumbent may receive continuing or individual assignments. Recurring and more basic problems are handled independently, with more difficult problems being referred to a supervisor for assistance