Emergency Services Administrator

posted Sep 18, 2019, 9:52 AM by Debra Williams-Baker

Socorro County

Job Description


Job Title:          Emergency Services Administrator                                               Job Code:             800

Division:          Administration                                                                             Effective Date:     09/19

Department:     Emergency Services                                                                   Last Revised:        09/19




Under Executive direction, performs a variety of Administrative, technical and operations duties related to the planning, coordinating, organizing, responding to, and carrying out of county-wide emergency response, planning, mitigation, preparation, response, and recovery activities and communication functions covering natural, technical, WMD, or CBRNE events.




Works under the general supervision of the Socorro County Manager. 




Provides general supervision to Emergency Management Coordinator(s), Emergency Services Technicians, County GIS personnel and County Fire Marshal(s). Shall provide supervision to county-wide assigned staff and/or volunteers assisting or participating in special events, projects, exercises, or actual emergencies.




1.        Manages department operations; prepares and recommends annual budget; oversees staff, evaluates performance and makes recommendations affecting hiring, retention, advancement, discipline and termination.

2.        Ensures fire and safety inspections are conducted of existing and under construction residential, business, institutional, commercial and public buildings to determine conformity to local fire prevention codes and ordinances; monitors compliance with hazardous materials regulations; determines application of regulations regarding storage and elimination of hazardous materials.

3.        Plans, organizes and implements emergency services and disaster preparedness programs; develops plans and mobilize materials and resources to meet emergencies.

4.        Develops plans for maintaining the Operational Area Emergency Operations Center.

5.        Is assigned as the County Emergency Manager.

6.        Responsible for coordinating the plans of various components of the Incident Command System-fire, police, EMS, public works, FEMA, Homeland Security, volunteers and the many other groups contributing to the County’s management of emergencies; manages emergency operations in compliance with the National Incident Management System (NIMS) guidelines.

7.        In times of declared or undeclared emergency affecting the lives, health or property of Socorro County or its citizens, coordinates response and recovery efforts utilizing all necessary equipment, facilities, and personnel belonging to Socorro County; assists with emergency efforts if called upon by other political subdivisions with Socorro County or neighboring counties.

8.        Oversees development and maintenance of departmental records.

9.        Consults and coordinates with other departments, agencies and user groups regarding recovery and mitigation programs and efforts.

10.     Directs the preparation of contract agreements; appears before the Board of Socorro County Commissioners and other state or federal bodies to present plans, recommendations, projects, objectives, goals and timetables.

11.     Ensures the coordination of departmental fire prevention activities and programs; oversees and participates as a member of the department management team; recommends policies, procedures and practices to enhance the effectiveness of the department; oversees and ensures appropriate and required county and city-wide inspection and fire investigation functions are implemented and maintained.

12.     Responsible for coordinating the plans of various components of the Incident Management System – fire and police, EMS, public works, FEMA, Homeland Security, volunteers and the many other groups contributing to the County’s management of emergencies; manages emergency operations in compliance with National Incident Management System (NIMS) guidelines. 

13.     Establishes cooperative working relationships with various Federal, State, and Local agencies, i.e. law enforcement, fire, communications, hospital, health, public works, Schools both Public and Private, American Red Cross, OMI, State Office of

14.     Emergency Management, Department of Public Safety, Forest Service, BLM, utility companies, and other authorities or agencies to mitigate, prepare, respond, and recover from unforeseen emergencies or disasters. 

15.     Coordinates and organizes as needed or requested, various drills or exercises that simulate emergency situations or scenarios, i.e. natural, technical, WMD, or CBRNE events; involves community leaders and residents as needed to educate and prepare, testing the effectiveness of the All Hazards Emergency Operations Plan (AHEOP). 


Emergency Services Administrator page 2


16.     Coordinates, Local Emergency Planning Committee (LEPC) meetings involving elected officials, first responders, volunteers, and business owners; facilitates discussion regarding HAZMAT management and the acquisition of MSDS, SARA.  Coordinates, locally and through external training facilities, training programs geared toward emergency preparedness and CBRNE response.

17.     Develops and establishes relationships with various emergency contacts, resources, facilities, retail outlets, and private contractors; maintains current contact/resource list and directory; conducts periodic evaluations and completes Risk and Threat Assessment as required by the New Mexico department of Homeland Security emergency Management (NMDHSEM); assures County eligibility and qualifications to receive funding for equipment and training programs; coordinates with equipment suppliers, through the NMDHSEM, for materials and equipment orders; disburses equipment to the appropriate agencies as received.

18.     Performs various administrative duties related to the application and securing of Socorro County’s Emergency Management Performance Grant (EMPG); complies with the reporting terms and conditions of the grant, i.e. prepares and submits quarterly reports that correspond to the EMPG “Statement of Work”.

19.     Coordinates various public information, training, and education efforts; attends conferences, delivers public addresses, participates in various public events such as resource fairs, delivers presentations to groups, schools, and Government leaders.  Shall participate in relevant meetings and trainings statewide/nationwide held by outside organizations such as County LEPC, NM-VOAD, Red Cross, FEMA, DHS, DPS, etc.

20.     Performs other related duties as required.




To include but not limited to: Plans, organizes, directs, coordinates and controls the programs and activities of the Office of Emergency Services through subordinate staff; plans, organizes and implements emergency services and disaster preparedness programs; develops plans to mobilize materials and resources to meet emergencies; conducts tests and exercises to determine adequacy of disaster preparations; develops plans for maintaining the Operational Area Emergency Operations Center; develops short and long range goals for programs and activities; analyzes and evaluates the effectiveness of existing operations and implements improvements in department services; reviews program funding needs and directs and participates in the formulation, preparation and presentation of departmental budgets; oversees development and maintenance of departmental records; consults and coordinates with other departments, other agencies and user groups concerning coordinated planning of emergency response, recovery and mitigation programs; serves on ongoing advisory bodies including the Disaster Council, Operational Area Council, County Fire Department Advisory Commission and serves as liaison to the 911 communication Joint Powers Agency; selects, assigns, directs, reviews and evaluates the work of subordinate staff; directs the preparation of contract agreements; appears before the Board of Supervisors and other state or federal bodies to present recommendations, plans, projects, objectives, goals and timetables; prepares reports concerning projects, services, contracts and operation for the County Administrative Office, other agencies and the Board of Supervisors; evaluates legislation affecting departmental operations; encourages the training and professional development of top County personnel involved in emergency response; prepares reports and correspondence; attends meetings and conferences.




·         Thorough knowledge of the principles and practices of effective organizational management;

·         Thorough knowledge of the principles of personnel management; 

·         Thorough knowledge of local government organization and operation;

·         Thorough knowledge of the principles and practices necessary to plan, organize, direct, implement, evaluate and coordinate complex and varied programs;

·         Thorough knowledge of the Federal and State laws, policies programs and plans for emergency and disaster management;

·         Working knowledge of governmental financing and budgeting as they affect an operating department.

·         Possess and maintain a valid New Mexico driver’s license.

·         Physically and mentally capable of performing the position essential functions summarizeded in the essential Functions and Typical Tasks.




1.             Education and Experience:


A.              Graduation from college with Bachelor’s in degree emergency planning, public administration,  business administration, or a closely related field;


B.              Six (6) years of experience in performing above or related duties;



C.              An equivalent combination of education and experience.


2.             Required Knowledge, Skills, and Abilities:


Considerable knowledge of  state and city codes, laws, and regulations, and ordinances related to fire prevention, investigation and prosecution; fire investigation methods and procedures; arson arrest procedures; common fire hazards and related safety precautions; firefighting methods, techniques, and procedures;  firefighting equipment types and varieties and their most appropriate and effective use; equipment maintenance and care;  fire vehicle equipment;  emergency medical techniques and procedures and first-aid;  interpersonal communication skills;  training methods and techniques. Working knowledge of general administrative practices related to budget development; operational characteristics, services and activities of a comprehensive emergency management program; principles, methods, and techniques used in emergency preparedness and disaster relief; local emergency management planning requirements; principles and practices of data collection, research techniques and statistical reporting; grant writing practices and procedures; grants and special funding environments available to the county;  various federal programs receiving short or long term financial assistance; general office maintenance and practices; computer accounting applications and various software financial programs (MS Word, Excel, Power Point); operation of standard office equipment;  basic mathematics; interpersonal communication skills and telephone etiquette; basic public relations.


Skill in establishing and maintaining effective working relationships with State, Federal, and other local officials, elected officials, subordinate staff, and County residents; the operation of PC Computer, calculator, fax machine, copy machine, telephone.


Ability to present information clearly and concisely orally and in writing; to establish effective and tactful working relationships with co-workers and the general public; to handle confidential information in a trustworthy manner; establish and maintain effective intergovernmental relations with local, state, and federal contacts; negotiate effectively to promote county-wide interests; work independently; meet multiple deadlines; schedule and effectively coordinate computer project and workload demands; understand complex computer programs; communicate effectively, verbally and in writing; perform basic mathematical calculations; operate various types of standard office equipment such as typewriter, 10 key calculator, keyboard, etc.; develop effective working relationships with supervisors, fellow employees, and the public.


3.             Special Qualifications:


Must be or become a certified Emergency Management Coordinator by completing “Professional Development Series”, 3 year training program. Must me a certified First Responder. Must possess a valid New Mexico Driver’s License and undergo periodic State DMV license status verification; and be insurable under Socorro County insurance. Must be capable of passing a pre-employment physical and drug test and be willing to participate in random drug testing. May be required to work some evenings and weekends. Must successfully complete online FEMA Training – IS 700, IS 100, IS 200, National Incident Management System - IS 700, Intro to Incident Command - IS 100 and Basic Incident Command - IS 200 and ICS 202.


4.             Work Environment:


Performance of duties typically occur in a comfortable office setting with normal climate controls; occasional exposure to weather extremes or hazardous surroundings related to disaster or emergency field operations. Potential for considerable work environment stress associated with emergency operations and disaster management. Tasks require variety of physical activities, not generally involving muscular strain, such as walking, standing, stooping, sitting and reaching.  Continuous talking, hearing and seeing required in the normal course of performing the job.  Common eye, hand, finger dexterity required to perform essential functions.  Mental application utilizes memory for details, verbal instructions, emotional stability, discriminating thinking and creative problem solving.  Periodic travel required in normal course of job performance